1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the full amount using the original method of payment.

2. Delivery Location

Items offered on our website are available for worldwide delivery.

For up-to-date delivery information, please contact us via the contact form or by submitting a support ticket.

3. Delivery Time

An estimated delivery time will be provided once your order is placed.

Please note that delivery times are estimates only and start from the date of shipping (not the date of order). They depend on the acceptance and approval of your order.

The actual delivery date may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Shipping Costs

Shipping costs are based on the total weight of your order and the selected delivery method.

To view the exact shipping cost, add items to your cart and proceed to the checkout page—shipping charges will be displayed before payment.

Additional shipping fees may apply for remote areas or for large/heavy items. You will be notified of any such charges during checkout.

Sales tax (or VAT) is charged based on the destination address, where applicable.

5. Damaged Items in Transit

If your order arrives with visible damage to the packaging, please contact us immediately using the contact form or by submitting a support ticket.

6. Questions

If you have any questions about delivery, shipping, or your order, feel free to contact us via the contact form or support ticket.